Privacy Policy

Last updated: July 6, 2026

1. Information We Collect

We collect information that you provide directly to us when using Trackerly.ai:

• Account information (email, name)
• Usage data and interactions with our service
• Payment information (processed securely by our payment provider)

2. Analytics and Tracking

With your consent, we use analytics and marketing tools to improve our service:

• Google Analytics to track:
  • Pages visited
  • Time spent on site
  • User journey flows
  • Basic user information (subscription status, signup date)
  • Email domain (for business analytics)
• Microsoft Clarity for user experience optimization
• Google Ads and advertising pixels (Meta, Reddit, TikTok) for conversion tracking

If you decline, none of these tools are loaded. See our Cookie Policy for details.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Analyze usage patterns and optimize user experience
• Send important updates about our service
• Process payments and maintain accounts

4. Data Storage and Security

Your data is stored securely in the cloud with industry-standard encryption. We implement appropriate security measures to protect against unauthorized access or disclosure.

5. Third-Party Service Providers

We share data with the following categories of service providers:

• Payment processing: Stripe (name, email, payment details). We never store full card numbers ourselves.
• Transactional email: our email delivery provider receives your name and email address to send account-related messages.
• AI providers (OpenAI, Anthropic, Google, Perplexity, DeepSeek, and search-data providers): receive only the prompt text you author for brand monitoring — never your name, email, or account details.

6. Your Rights & Self-Service Tools

You have the right to:

• Access & portability: download a complete copy of your personal data from Account Settings → Privacy & Data.
• Correction: update your account details at any time, or contact us for anything you cannot change yourself.
• **Deletion (